凯发体育

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政策法规 - 行业标准
2018

02/05

分享

旅游景区游客中心设置与服务规范

凯发体育LVYOUJINGQUYOUKEZHONGXINSHEZHIYUFUWUGUIFAN

(LB/T 011-2011)

FANWEI

凯发体育BENBIAOZHUNGUIDINGLEYOUKEZHONGXINDESHEZHIYAOQIU、SHESHIPEIBEIJIFUWUDENEIRONG、XINGSHIHEGUANLIBANFA。

凯发体育BENBIAOZHUNSHIYONGYUGUONEIGELEILVYOUJINGQUZHONGDEYOUKEZHONGXIN。

GUIFANXINGYINYONGWENJIAN

凯发体育XIALIEWENJIANDUIYUBENWENJIANDEYINGYONGSHIBIBUKESHAODE。FANSHIZHURIQIDEYINYONGWENJIAN,JINZHURIQIDEBANBENSHIYONGYUBENWENJIAN。FANSHIBUZHURIQIDEYINYONGWENJIAN,QIZUIXINBANBEN(BAOKUOSUOYOUDEXIUGAIDAN)SHIYONGYUBENWENJIAN。

GB/T 17775-2003  LVYOUQU(DIAN)ZHILIANGDENGJIDEHUAFENYUPINGDING

凯发体育GB/T 18973-2003  LVYOUCESUOZHILIANGDENGJIDEHUAFENYUPINGDING 

JGJ 50-2001  CHENGSHIDAOLUHEJIANZHUWUWUZHANGAISHEJIGUIFAN

SHUYUHEDINGYI

XIALIESHUYUHEDINGYISHIYONGYUBENWENJIAN。

 

LVYOUJINGQU  tourist attraction

凯发体育YILVYOUJIQIXIANGGUANHUODONGWEIZHUYAOGONGNENGHUOZHUYAOGONGNENGZHIYIDEKONGJIANHUODIYU。BENBIAOZHUNZHONGLVYOUJINGQUSHIZHIJUYOUCANGUANYOULAN、XIUXIANDUJIA、KANGLEJIANSHENDENGGONGNENG,JUBEIXIANGYINGLVYOUFUWUSHESHIBINGTIGONGXIANGYINGLVYOUFUWUDEDULIGUANLIQU。GAIGUANLIQUYOUTONGYIDEJINGYINGGUANLIJIGOUHEMINGQUEDEDIYUFANWEI。BAOKUOFENGJINGQU、WENBOYUANGUAN、SIMIAOGUANTANG、LVYOUDUJIAQU、ZIRANBAOHUQU、ZHUTIGONGYUAN、SENLINGONGYUAN、DIZHIGONGYUAN、YOULEYUAN、DONGWUYUAN、ZHIWUYUANJIGONGYE、NONGYE、JINGMAO、KEJIAO、JUNSHI、TIYU、WENHUAYISHUDENGGELEILVYOUJINGQU。

YOUKEZHONGXIN  tourist centre

LVYOUJINGQUNEIWEIYOUKETIGONGXINXI、ZIXUN、YOUCHENGANPAI、JIANGJIE、JIAOYU、XIUXIDENGLVYOUSHESHIHEFUWUGONGNENGDEZHUANMENCHANGSUO,SHUYULVYOUGONGGONGFUWUSHESHI,SUOTIGONGDEFUWUSHIGONGYIXINGDEHUOMIANFEIDE。

凯发体育JIBENYOUKEFUWU  basic tourist service

JIBENYOUKEFUWUZHUYAOZHIMIANFEIWEIYOUKETIGONGDEBIYAOFUWU,BAOKUOCESUO、JICUNFUWU、WUZHANGAISHESHI、KEPUHUANBAOSHUJIHEJINIANPINZHANSHI。

LVYOUZIXUN  tourist consultation

凯发体育WEIYOUKETIGONGXIANGGUANDEZIXUNFUWU,BAOKUOJINGQUJILVYOUZIYUANJIESHAO、JINGQUXINGXIANGZHANSHI、QUYUJIAOTONGXINXI、YOUCHENGXINXI、TIANQIXUNWEN、ZHUSUZIXUN、LVXINGSHEFUWUQINGKUANGWENXUNJIYINGZHUYISHIXIANGTIXING。

凯发体育LVYOUTOUSU tourist complaint 

凯发体育LVYOUZHEXIANGLVYOUXINGZHENGGUANLIBUMENTICHUDEDUILVYOUFUWUZHILIANGBUMANYIDEKOUTOUHUOSHUMIANSHANGDEBIAOSHI。

LVYOUGUANLI  tourist management

DUIYOUKEZHONGXINFUWUBANJINGFANWEINEIDEGELEILVYOUSHIWUJIYOUKEZHONGXINBENSHENJINXINGGUANLI,BAOKUOLVYOUTOUSULIANWANGSHOULI、DINGQIXUNSHIFUWUBANJINGFANWEI、JINJIJIUNANSHOURONGJILINSHIYILIAOXIEDIAO,YIJISHEZHIYOUKEFUWUZHONGXINFUWUXIANGMUGONGSHIPAI。

QITAYOUKEFUWU  other tourist service

YUSANZUJIE、SHOUJI、SHE(ZHAO)XIANGJIMIANFEICHONGDIAN、XIAOJIANWUPINJICUN、SHIWUZHAOLING、XUNRENGUANGBOFUWU;DIANCHI、SHOUJICHONGZHIDENGLVYOUBIXUPINSHOUMAIFUWU;YOUZHENGMINGXINPIANJIYOUZHENGTOUDI、JINIANBI、HEJINIANCHUOFUWU;GONGYONGDIANHUAFUWU,JUBEIGUOJI、GUONEIZHIBOGONGNENG,YIDONGXINHAOQUANFUGAI,XINHAOQINGXI;YOUTIAOJIANDE,TIGONGYILIAOJIUHUFUWU,SHELIYIWUSHI,PEIZHUANZHIYIHURENYUAN,BEIRICHANGYAOPIN、YANGQIDAI、JIJIUXIANGHEJIJIUDANJIA。

ZONGZE

YOUKEZHONGXINDEPEIJIANSHESHI,YINGYUQIFUWUZHILIANGDENGJIXIANGDUIYING。

YOUKEZHONGXINDEJIANSHE,YINGFUHELVYOUJINGQUZONGPINGMIANBUJUYAOQIU。

AJILVYOUJINGQUYOUKEFUWUZHONGXINJIANSHEYUFUWUCHUFUHEBENBIAOZHUNWAI,YINGFUHEGUOJIAXIANXINGDEYOUGUANFALV、FAGUIHEQIANGZHIXINGBIAOZHUNDEGUIDING。

XUANZHI

YOUKEZHONGXINXUANZHIYINGYUYIPIFUDEJINGQUZONGTIGUIHUAXIEDIAO,BUPOHUAIJINGQUJINGGUAN。

凯发体育YOUKEZHONGXINYINGSHEZHIZAINENGZHIJIEJINRUZHUYAOJINGQU、DIZHIWENDING、DISHIPINGTAN、BIANYUJIERUJICHUSHESHIDEDIQU。

LEIXING

DAXINGYOUKEZHONGXIN: 5AJILVYOUJINGQUZHONGNIANFUWUYOUKELIANG60WAN(HAN)RENCIYISHANGDEYOUKEZHONGXIN。

ZHONGXINGYOUKEZHONGXIN: 4AJIHE3AJILVYOUJINGQUZHONGNIANFUWUYOUKELIANG30WAN~60WAN(HAN)RENCIDEYOUKEZHONGXIN。

凯发体育XIAOXINGYOUKEZHONGXIN: 2AHEAJILVYOUJINGQUZHONGNIANFUWUYOUKELIANGXIAOYU30WAN(HAN)RENCIDEYOUKEZHONGXIN。

GONGNENG

YOUKEZHONGXINGONGNENGFENWEIBIBEIGONGNENGHEZHIDAOGONGNENG。BIBEIGONGNENGBAOKUOLVYOUZIXUN、JIBENYOUKEFUWUHELVYOUGUANLI;ZHIDAOGONGNENGBAOKUOLVYOUJIAOTONG、LVYOUZHUSU、LVYOUCANYINHEQITAYOUKEFUWU。

LVYOUJINGQUYOUKEZHONGXINYINGJUBEIBIBEIGONGNENG,KEGENJUSHIJIQINGKUANGKEXUEHELIDEYINRUZHIDAOGONGNENG。

JIANZHUWU

JIANZHUGUIMO

DAXINGYOUKEZHONGXIN: JIANZHUMIANJIYINGDAYU150 m2。

ZHONGXINGYOUKEZHONGXIN: JIANZHUMIANJIBUYINGSHAOYU100 m2。

XIAOXINGYOUKEZHONGXIN: JIANZHUMIANJIBUYINGSHAOYU60 m2。

JIANZHUYUJINGGUAN

YOUKEZHONGXINJIANZHUKEDULISHEZHI,YEKEYUQITAJIANZHUHESHE,DANYINGYONGYOUDULIDEDANYUANHECHURUKOU。

凯发体育YOUKEZHONGXINJIANZHUYINGFUHEJINGQUZHUTI。

JIANZHUWAIGUAN(ZAOXING、SEDIAO、CAIZHIDENG)YINGTUCHUDIFANGTESE,BINGYUSUOZAIDIYUDEZIRANHELISHIHUANJINGXIANGXIEDIAO。

YOUKEZHONGXINJIANZHUYINGYOUXINGMUDEBIAOSHIHEMINGCHENG,JIANZHUWUFUJIN200 mFANWEIYISHEZHIYOUKEZHONGXINDEYINDAOLUBIAO。

凯发体育YOUKEZHONGXINJIANZHUBUNENGYULVYOUXINGJICESUOHESHESHI,LIANGCHUJIANZHUZHIJIANYINGYOUMINGQUEDELUBIAOZHISHI,JULIBUYICHAOGUO200 m。

凯发体育ZONGPINGMIANSHEJIYINGFUHEJGJ50-2001DEGUIDING。

NEIBUKONGJIAN

YOUKEZHONGXIN

凯发体育YOUKEZHONGXINYINGBAOKUOFUWUQU、BANGONGQUHEFUSHUQU。

FUWUQU

凯发体育FUWUQUYINGBAOKUOZIXUNCHU、LINSHIXIUXICHU、ZHANSHIXUANCHUANLANHEXINXICHAXUNSHEBEI、SHUJIHEJINIANPINZHANSHICHUJIGONGGONGCESUO。

FUWUQUJIANZHUMIANJIBUYINGSHAOYUYOUKEZHONGXINJIANZHUMIANJIDE60%。

凯发体育GONGGONGCESUODESHEZHIBIAOZHUN,YINGFUHEGB/T 18973-2003ZHONGYIXINGJICESUODEGUIDING。

BANGONGQU

凯发体育BANGONGQUWEIGONGZUORENYUANBANGONG、XIUXIHEZILIAOCHUCUNTIGONGXIANGYINGDEKONGJIAN。

BANGONGQUBUDUIWAIKAIFANG,YUFUWUQUYINGXIANGDUIFENLI,JIYOULIANXIYOUHUBUGANRAO。

FUSHUQU

FUSHUQUYINGBAOKUOSHIWAIPUZHUANG、LVDIHESHIWAISHESHI。

SHESHIPEIBEI

ZIXUNSHESHI

凯发体育YINGPEIBEIZIXUNTAIHEZIXUNRENYUAN,TIGONGJINGQUDEQUANJINGDAOLANTU、YOUCHENGXIANLUTU、XUANCHUANZILIAOHEJINGQUHUODONGYUGAOJIJINGQUZHOUBIANDEJIAOTONGTUHEYOULANTU。

YOUKEZHONGXINYINGSHEZHIDIANNAOCHUMOPINGHEYINGSHISHEBEI,JIESHAOJINGQUZIYUAN、YOULANXIANLU、YOULANHUODONG、TIANQIYUBAO,BINGTIGONGWANGLUOFUWU,YOUTIAOJIANDEYIJIANLIWANGSHANGXUNIJINGQUYOULANXITONG。

ZHANSHIXUANCHUANSHESHI

YINGSHEZHIZILIAOZHANSHITAI、JIA,ZHANSHIJINGQUXINGXIANGDEZILIAOHEJUYOUDIFANGTESEDECHANPIN、JINIANPIN、KEPUHUANBAOSHUJI。

DAXINGYOUKEZHONGXINZHANSHIJIABUDESHAOYU4GE,ZHANSHIJIASUOZHANSHIDEZILIAOYINGJINXINGFENLEIBAIFANG,YOUMINGXIANDEBIAOZHIHUOWENZI。

ZHONGXIAOXINGYOUKEZHONGXINZHANSHIJIABUDESHAOYU2GE,ZHANSHIJIASUOZHANSHIDEZILIAOYINGJINXINGFENLEIBAIFANG,YOUMINGXIANDEBIAOZHIHUOWENZI。

凯发体育SHELIZHUBEIJINGQIANG。ZAIZIXUNTAIDEBEIMIANQIANGSHANGYINGSHEZHISUOZAILVYOUJINGQUDEZHAOPIANHUOZHAOTIEHUA,BINGPEIHEDANGDILVYOUHUODONGBUDUANGENGHUAN。

QUYUDITUHUOLVYOUSHIYITU,KEZHIYUSHINEIXIANZHUWEIZHIHUOJIANZHUWUWAIQIANG,BAOCHISUOZHANSHIDETUJIANNEIRONGZHUNQUE,CHAYUEFANGBIAN。

DAXINGYOUKEZHONGXINYINGSHEZHIXUNHUANBOFANGYINGSHIZILIAOSHEBEI,KEZHIYUSHINEIXIANZHUWEIZHIHUOJIANZHUWUWAIQIANG。

XIUXISHESHI

YINGSHEZHIYOUKEXIUXIQU,MIANJIJIZUOYISHULIANGSHIDANG,YINGNENGGOUMANZUGAOFENGQIYOURENDEDUANZANXIUXIXUQIU。

YINGZHUZHONGXIUXIQUFENWEIDEYINGZAO,YUZHOUBIANGONGNENGQUYAOYOUHUANCHONGHUOGELI,YAOQIUANJING、SHIYEKAIKUO。SHINEIYINGYOUSHIDANGPENJING、PENHUAHUOQITAZHUANGSHIPINBAIFANG。

YINGTIGONGYINSHUISHESHI。

TESHURENQUNFUWUSHESHI

凯发体育YINGTIGONGLUNYI、YINGERCHE、GUAIZHANGDENGFUZHUDAIBUGONGJUHUOQIXIE。

FUWU

ZIXUNYUAN

凯发体育ZIXUNYUANYINGREAIYOUKEFUWUGONGZUO,ZERENXINQIANG,SHULIANZHANGWOGONGZUOFANWEISUOYAOQIUDEXIANGGUANZHISHI,SHULIANSHIYONGYOUKEZHONGXINDEBANGONGSHEBEI。

DAXINGYOUKEZHONGXINYINGPEIBEISIMINGYISHANG,BINGBAOZHENGYOUSANMINGGONGZUORENYUANTONGSHIZAIGANGJINXINGLVYOUZIXUNGONGZUO,YINGTIGONGPUTONGHUA、YINGYUHUODANGDIFANGYANDENGYUYANFUWU。

ZHONGXINGYOUKEZHONGXINYINGPEIBEISANMINGYISHANG,BINGBAOZHENGYOUERMINGGONGZUORENYUANTONGSHIZAIGANGJINXINGLVYOUZIXUNGONGZUO,YINGTIGONGPUTONGHUAYUYANFUWU。

凯发体育XIAOXINGYOUKEZHONGXINYINGPEIBEIERMINGYISHANG,BINGBAOZHENGYOUYIMINGGONGZUORENYUANZAIGANGJINXINGLVYOUZIXUNGONGZUO,YINGTIGONGPUTONGHUAYUYANFUWU。

ZIXUNFUWURENYUANYINGZUOHAOYOUKEZHONGXINDEWEISHENGQINGJIEHEWEIHUGONGZUO。

KEJIANLIXIANGYINGJIZHI,XINAQIANYUEZHIYUANZHETIGONGZIXUNFUWU。

LIYI

凯发体育ZIXUNFUWURENYUANYINGZHEZHUANGZHENGQI、YITAIDUANZHUANG、JUZHIWENMING,GONGZUOQIJIANJINGSHENBAOMAN,GONGZUOGUOCHENGZHONGYONGYUQINGXIGUIFAN,TAIDUREQINGQINQIE。

凯发体育ZIXUNFUWURENYUANZAIGONGZUOSHIJIANYINGTONGYIZHEZHUANG,PEIDAITONGYIDEHUIBIAOXIONGPAI。

PEIXUN

YINGDUIZIXUNFUWURENYUANJINXINGGANGQIANPEIXUN,JINGKAOHEHEGEHOUFANGKESHANGGANG。

GENJUGONGZUODEXUYAODUIZIXUNFUWURENYUANYINGJINXINGDINGQIHEBUDINGQIDEPEIXUN,DINGQIPEIXUNZHISHAOBANNIANYICI。

FUWUNEIRONG

HUIDAYOUKETICHUDEYOUGUANLVXINGHELVYOUHUODONGDEWENXUN。

凯发体育YINGYOUKEYAOQIUTIGONGYOUGUANLVXINGHELVYOUDENGFANGMIANDEJIANYI。

WEIYOUKETIGONGYULVXING、YOULANDENGFANGMIANDEXINXIZILIAO,BAOKUODANGDIDITU、DAOYOUTUJIJINGDIANJIESHAODENG。

JIESHOUYOUKETOUSUBINGFUZEJISHIXIANGXIANGGUANBUMENZHUANDA。

JIESHOULVYOUJIUZHUQINGQIUBINGXIEZHUXIANGGUANBUMENJINXINGLVYOUJINJIJIUZHUHUODONG。

凯发体育WEIYOUKETIGONGFANYINGLVYOUJINGQUTESEDEJINIANPINHESHUJI。

FUWUFANGSHI

凯发体育ZAIYOUKEZHONGXINDANGMIANJIESHOULAIFANGZHEDEZIXUNHETIGONGXIANGGUANFUWU。

TONGGUOCHUMOPING、DIANNAODENGZIZHUCHAXUNSHEBEIYIJISHIPINBOFANGXITONG,TIGONGXIANGYINGDELVYOUXINXI。

GENJUXUYAO,KEPAIZIXUNFUWURENYUANDAOLVYOUZHEHUODONGDEXIANCHANGTIGONGLIUDONGXINGMIANDUIMIANFUWU。

ZIXUNFUWURENYUANKEGENJUSHIJIXUYAOZHIZUOJIANDANYIXINGQIEZHIGUANXIAOGUOHAODEBIANTIAOHUOSHIYITU,FANGBIANLVYOUZHE。

TIGONGZIXUNDIANHUA,WEIYOUKETIGONGBENJINGQUJIZHOUBIANDIYUDELVYOUZIXUNFUWU。

FUWUYUYAN

凯发体育HANYUFUWUYINGSHIYONGPUTONGHUA。GENJUDIYUTEDIAN,KETIGONGDANGDIFANGYANDEZIXUNFUWU。

WAIYUFUWUKESHIYONGYINGYUTIGONGZIXUNFUWU,YEKEGENJUDANGDIKEYUANDESHIJIQINGKUANG,TIGONGQITAWAIYUYUZHONGDEZIXUNFUWU。

FUWUSHIJIAN

凯发体育MEITIANDEKAIFANGSHIJIANYINGDANGGENJULVYOUJINGQUKAIFANGSHIJIANQUEDING,ZAIYEJIANZHUANRENZHIBANGUANLI,KEYIGENJULVYOUJIJIEDECHAYIHUOZHONGDAJIEQINGHUODONGYANZHANGHUOSUOJIANFUWUSHIJIAN,BINGZAIXINGMUWEIZHIJINXINGGONGSHI。

HUANBAOHEHUANWEI

HUANBAO

凯发体育YINGCAIYONGSHENGTAIHUANBAOJISHUDECAILIAOHESHEBEI。

YIKAOLVTAIYANGNENGSHEBEIHEXUNHUANJINGSHUISHEBEI。

凯发体育YINGTIGONGLAJIHUISHOUDAI,JIANCHILAJIFENLEI。

HUANJINGWEISHENG

YOUKEZHONGXINSHINEIWAIDIMIANYINGWUWUSHUI、WUWU。

JIANZHUWUJIGEZHONGSHESHISHEBEIYINGWUWUGOU、WUBOLUO。

SHINEIQIWEIYINGQINGXIN、WUYIWEI,BINGSHEZHIJINYANBIAOSHI。

GUANLIHEZHIDU

GUANLIJIGOU

YOUKEZHONGXINZHUGUANBUMENYINGDUIYOUKEZHONGXINDEYUNXINGJINXINGGUANLIHEJIANDU。

GUANLIBANFA

凯发体育YOUKEZHONGXINDEXINGZHENGZHUGUANBUMENYINGZHIDINGXIANGYINGDEGUANLIBANFA,GENJUGUANLIBANFADUIYOUKEZHONGXINJIQIGONGZUORENYUANJINXINGGUANLIHEYEJIKAOHE。

FUWUGUIFAN

YOUKEZHONGXINZHUGUANBUMENYINGZHIDINGXIANGXIDEFUWUGUIFANHECHENGXU,BIANYUJIANCHAHEJIANDU。

ZIXUNRENYUANSUOTIGONGDEXINXIYINGZUODAOZHUNQUEWUWUBINGJISHIGENGXIN。

凯发体育YOUKEZHONGXINJIQIGONGZUORENYUANBUNENGDAILIRENHEGERENHUOSHANGYEJIGOUCONGSHISHANGYEXINGHUODONG。

GUANLIZHIDU

凯发体育YINGZHIDINGZHIBANFUZERENZHIDU。

YINGJIANLIZHIBANRIZHIZHIDU。

凯发体育YINGZHIDINGDINGQIFENXIFUWUZHILIANGZHIDU。

凯发体育YINGJIANLIZHONGYAOQINGKUANGHUIBAOZHIDU。

JIANDUYUJIANCHA

YOUKEZHONGXINYINGJIESHOUGEJILVYOUGUANLIBUMENHEYOUKEDEJIANDUHEJIANCHA。

MINGCHENGHEBIAOZHI

ZHONGYINGWENMINGCHENG

凯发体育ZHONGWENMINGCHENGWEIYOUKEZHONGXIN,YINGWENMINGCHENGWEITouristCentre。

BIAOZHIJIGOUCHENGYAOSU

YOUKEZHONGXINDETUXINGBIAOZHICAIYONGGUOJITONGYONGDEDAIBIAOXINXI(information)DEDIYIGEZIMUiWEIFUHAOYAOSUDEGOUCHENG,CANJIANFULUA。

MINGCHENG

SHEZHIZAILVYOUJINGQUNEIBUDEYOUKEZHONGXIN,KEZHIJIEMINGMING“YOUKEZHONGXIN”。

凯发体育SHEZHIZAILVYOUJINGQUWAIBUDEYOUKEZHONGXIN,KEYONG“XXJINGQUYOUKEZHONGXIN”DEMINGCHENG。

LVYOUJINGQUSHEZHIDUOCHUYOUKEZHONGXINDE,YINGYISHEZHIDIANDEMINGXIANDIBIAOMINGMING。

BIAOZHIDESHIJUESHIBIEXITONG

YOUKEZHONGXINBIAOZHI“i”JIANTUA.1,BIAOZHIDEYANSEYINGWEICMYK(YINSHUASIFENSEMOSHI): C0,M40,Y90,K0。

BIAOZHIDEZHENGFANSEYINGYONG

凯发体育YOUKEZHONGXINDEBIAOZHIKEDANDUSHIYONG,QIZHENGSEYINGYONGHEFANSEYINGYONGJIANTUA.2HETUA.3。YINGYONGSHIYINGDENGBILIFANGDAHUOSUOXIAO。

ZUHEYINGYONG

YOUKEZHONGXINDEBIAOZHI、ZHONGWENMINGCHENGHEYINGWENMINGCHENGKEZUHEYINGYONG。

ZHONGWENMINGCHENGDEGUIFANZITIWEIHEITI,YINGWENMINGCHENGDEGUIFANZITIWEIImpactTI。YANSEYINGWEICMYK(YINSHUASIFENSEMOSHI): C0,M40,Y90,K0。

BIAOZHI、ZHONGWENMINGCHENGHEYINGWENMINGCHENGZUHEDESHILIJIANTUA.4,YINDAOLUBIAOSHILIJIANTUA.5。

 

 


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